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Medium and large businesses have already started replacing people with chatbots in the workplace

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Artificial intelligence The world has entered a new era when applied AI, like the chatbot ChatGPT, began to gradually deprive people of their usual jobs of different professions.

What was a horror story for copywriters, programmers and secretaries yesterday became a reality very quickly. According to a survey by the ResumeBuilder portal, out of 1,000 managers of medium and large businesses, 49% already use chatbots to solve work tasks, and 48% have started firing live employees from their previous jobs for the same reason.

Important note: the survey was conducted specifically with reference to the ChatGPT system, as the most popular today. And the chatbot already has a lot of work — 66% of companies use ChatGPT to write program code, 58% to create text content, 57% in customer support services and 52% to create reports and hold meetings. The most unpleasant thing for people is that 55% of managers are completely satisfied with the results of the chatbot, and 63% of managers have already included in their business plans the replacement of employees with ChatGPT. The situation is paradoxical, because ChatGPT, according to the head of the OpenAI company that created it, Sam Altman, is a "terrible tool" that "absolutely cannot be relied on." And there are plenty of examples of this, because when it comes to non-standard tasks, ChatGPT turns into a generator of gross errors. He still does not have any knowledge and professional skills, because his architecture was developed for completely different purposes. The main drawback of ChatGPT is that it does not understand when it makes mistakes in something when doing work. His goal is to create the most plausible text for a given query, but it turned out that the business needs about the same thing. In the first place, an increase in profits by reducing costs, albeit at the cost of an increase in the share of marriage at the exit. AI is quite consistent with this goal.

Alexander Martynenko

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