Spending on artificial intelligence (AI) technologies in Europe in 2021 will reach $ 12 billion, and by 2024 their growth will be measured at a double-digit rate. This forecast was made in the research company International Data Corporation (IDC).
Analysts attribute the growing investment in AI projects to the needs of companies for tools for automation, digital transformation and improving customer service. These factors outweigh the negative impact of the COVID-19 coronavirus pandemic, which is reducing the revenue of many companies.
"COVID-19 has spurred investment in artificial intelligence for some vertical industries, such as healthcare. Hospitals across Europe have deployed AI for a variety of purposes, including tools for automatic diagnosis of COVID-19 and machine learning systems for planning hospital workload, " says Andrea Minonne, senior analyst at IDC Customer Insights & Analysis. "At the same time, other industries, such as retail, transportation, and personal and consumer services, have had to rein in their investments in AI, especially in projects where artificial intelligence is used to serve customers in stores."
Earlier, Gartner analysts made several forecasts for the development of the artificial intelligence market. So, according to experts, by 2025, pre-trained AI models will be mainly concentrated in the hands of 1% of suppliers, and 10% of governments will avoid the problems of violating privacy and security by using separate groups of the population to train AI.
Experts expect that by 2025, 75% of workplace conversations will be recorded and analyzed to increase organizational value and risk assessment.
Together, these predictions paint a picture of a bleak future with a host of ethical issues, potential AI abuse, and a loss of privacy in the workplace.
"The capabilities of artificial intelligence already allow you to generate hyper-realistic content. Soon, people will forever forget what it means to believe their own eyes, " the report says.
Among other things, analysts recommend that companies that rely on AI services create ethics committees. This advice is especially relevant for businesses that plan to record and analyze conversations in the workplace: for example, analysts believe that by 2023, large US corporations will use the analysis of employee conversations to determine the amount of remuneration.
