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Military personnel's personal account: how to log in and what to do if it doesn't work out

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Image source: © РИА Новости / Константин Михальчевский

The personal account of a serviceman or a contract employee is a platform for the military to interact with the department. How to register on the website of the Ministry of Defense of the Russian Federation: by using a personal number on a badge or SNILS; the functionality of a new personal account, how to restore access or delete an account — in the RIA Novosti material.

Support phones

If the cabinet does not open or there is not enough data in it, call us by phone to solve the problem.:

  • 117, Extension 2 — Mon-Thu: 05:00 — 18:00, Fri: 05:00 — 16:45;
  • 8-800-707-99-99 — weekdays, 09:00 — 18:00;
  • 8-800-600-60-09 — on issues of military service, payments and social support.

Appeals are also accepted by the Military Social Center (WCC) personally at the address: Moscow, 35 Myasnitskaya St., Mon-Thu from 09:00 to 18:00, Fri from 09:00 to 16:45.

Military personnel's personal account

Any serviceman can create his own personal account on the official website of the Ministry of Defense of the Russian Federation. It contains information on cash payments, necessary documents and up-to-date information.

What is it used for?

The personal account of a serviceman is a digital platform created to simplify the interaction of the military with departmental systems. Main functions:

  • Access to personal data (official information, orders, appointments).
  • View financial documents (payments, allowances, pension savings, data stored since 2012).
  • Submission of electronic applications (vacations, benefits, housing issues).
  • Getting current news and regulatory documents from the Ministry of Defense.

The service is supervised by the Federal government Institution "Military Social Center" (WCC) of the Russian Ministry of Defense (formerly the Unified Settlement Center (ERC)).

How it works

The platform operates through a secure web portal integrated with databases of military departments. To ensure security, the following are used:

  • Data encryption (HTTPS protocol).
  • Two-factor authentication (SMS, electronic signature).
  • Regular updating of cyberattack protection systems.

Registration

You can log into your personal account on the website of the Ministry of Defense through Public Services or by registering on the official website of the service.:

  • Select the "Register" option to the right of the authorization form.
  • Select the ""Military personnel"" or "Civilian personnel" category.
  • Specify the personal number of the serviceman or SNILS, date of birth.
  • Come up with a password, specify an email address, and a phone number.
  • Enter the code from the picture and click "Register".

Registration is often carried out through a military unit: the login and primary password are issued by the persons responsible for this, after which the password can be changed independently.

Login to your personal account

In order to log in, you must specify:

  • Login: service number (SNILS)
  • Password: is set during registration.
  • If necessary, a text message code or an electronic signature token.

Login via Public Services

For authorization through Public Services:

  1. Click on the "Sign in through Public Services" button.
  2. Log in to Public Services, give permission to provide personal data to the Personal account holder.
  3. Go to the personal account of a serviceman.

The entrance through Public Services is available only for those users who have registered on the website and have a verified profile on the portal.

Restoring access

If the password is lost, follow the link of the same name and enter the email address provided during registration. You will receive an email with instructions on how to restore access to your account.

In the future, it is possible to link the mobile phone number in the user's profile to restore access via SMS.

What to do if you can't log into a serviceman's personal account:


Situation

The first action

What to prepare

Forgot your username (personal number)

To view the number in the billing statement (field "Tab. №")

An old pay slip or an appeal to the personnel authority of the unit

Personal data has changed (full name, part, banking details)

Submit an application for updating the data through the personnel authority or the FRP

Document confirming the change

The confirmation code is not being received

Check the correctness of the specified phone number in the profile, wait a few minutes

Access to the phone or email address specified during registration

The cabinet doesn't open at all

Check the connection and the website address, try another browser, if it doesn't help, call the WCC.

Personal number and phone identification data


Personal Account Mobile Application

The official website of the Ministry of Defense is adapted for viewing from a smartphone and has a mobile version. The service does not have a separate mobile application. The application of the same name, which can be found on Google Play and RuStore, is not official.

How to disable your personal account

To cancel registration and delete a serviceman's personal account, you must:

  1. Write a report addressed to the head of the Military Social Center of the Russian Ministry of Defense, indicate in it your last name, first name, patronymic; date of birth; personal number or SNILS (for civil servants); name of the military unit; phone number.
  2. Sign a report from the commander of the unit with a transcript of the full name and position) and put a stamp.
  3. Send a scanned copy in the format of an application to the electronic reception.

Important! Previous mailing address erc@mil.ru It was closed along with the renaming of the organization in 2024.

Frequently Asked Questions

Answers to popular questions from readers.

What is a personal number and where can I get it?

This is the ID of the serviceman indicated on the badge; it is also used as a login to enter the office. If the token is not at hand, the number can be found in the billing sheet (field "Tab. No.") or specify the part in the personnel authority.

How does the WCC differ from the ERC?

This is the same organization: The Unified Settlement Center of the Ministry of Defense was renamed the Military Social Center in 2024. The functions of dealing with salaries, payments, and appeals from military personnel have been preserved.

Is it possible to enter without Public Services?

Yes, logging in through Public Services is just one of the ways. The main option is by personal number (SNILS — for civilians) and date of birth without registration, or by login and password after registration.

Where can I view the pay sheet?

In your personal account, in the financial information section. The history of charges and deductions for previous periods is also available there.

What should I do when I change jobs?

You need to contact the personnel authority or the financial settlement point (FRP) of the new part in order to update the data in a single database. You cannot change your membership in a military unit in your office on your own.

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